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How to conduct Affirmative Action//Multicultural Training

How to Conduct Diversity Training Exercises

 Diversity training allows people to value differences.

Diversity training exercises help employees understand the importance of Equal Employment Opportunity and Affirmative Action, including the legal requirements. Diversity in the workplace contributes to successful planning, problem solving and decision making because of the different views people bring to their jobs. Focusing on similarities, rather than differences, allows people from different social, economic and cultural backgrounds to respect and value other individuals.


    • 1

      Establish and obtain consensus on some basic ground rules for participation in diversity training exercises, such as what can (and cannot) be discussed. Avoid introducing topics that cause unnecessary stress on your employees. Start with less volatile topics.

    • 2

      State the exercise goal and learning objective, relative to your organization's needs. For example, if you want to promote awareness about the changing demographics in your workforce, create a quiz listing the facts and provide a prize for participants who complete the quiz quickly and accurately.

    • 3

      Use training methods that involve your employees. For example, to encourage participants to take responsibility for their views and habits while learning how to communicate in increasingly diverse environments, set up a small group discussion exercise in which each participant describes what skills, knowledge and experiences they bring to the workplace and also what they give up when they become part of a larger group accomplishing strategic goals.

    • 4

      Describe work-related scenarios so participants can immerse themselves in difficult situations to practice the skills necessary to manage complex interactions. Use lectures, discussions, role plays and multimedia presentations to enrich the learning experience. Divide groups into pairs to role-play how to prevent workplace violence, recruit and retain a diverse workforce, negotiate and resolve conflicts. Obtain and play videos such as those that are available from the website. Use media to challenge what people think and create a more inclusive environment in your company.

    • 5

      Act as a role model to create a supportive learning environment. Confront inappropriate behavior observed during the exercises and educate participants about diversity issues and strategies. Encourage participants to monitor their own behavior.

    • 6

      Monitor and evaluate the use of exercises. Allow for anonymous feedback and incorporate suggestions into the way you conduct your diversity training exercises to respect ethnic, cultural and gender differences in your company.

Photo Credit colorful tacks image by Corey Chestnut from

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 "War destroys. And we must cry out for peace.
Peace sometimes gives the idea of stillness, but it is never stillness.
It is always an active peace.
I think that everyone must be committed in the matter of peace,
to do everything that they can,
what I can do from here.
Peace is the language we must speak."
Pope Francis



                                            ~Pope FRANCIS